I’m stuck in New York City, having just missed my train home. Of course, my smart phone should come to the rescue. In minutes, I have navigated the Web on my Palm Pre Plus (an iPhone knockoff) and entered Megabus’s schedule page, where I locate the soonest bus I’m hoping to catch. But I can’t get past the “Book Now” button! It’s small and hard to find and leads me only to a blank screen.
This is the classic crisis of unusable technology in a digital age when everything should be usable.
At Media has the solution.